Terms of service

These Terms govern your use of Deploy by Vimonto at https://deploy.vimonto.com, including its dashboard, APIs and related software features. They apply to the Free plan, the Premium trial and paid subscriptions.

1 Provider and agreement#

Deploy is provided by Luuk Dahlmans, trading as Vimonto, a sole proprietorship registered in the Netherlands, Chamber of Commerce number 74936719, VAT identification number NL002415477B32, with its business address at Echterstraat 85, 6051 EZ Maasbracht, the Netherlands. Contact: info@vimonto.nl or +31 85 060 9131. “Vimonto”, “we” and “us” refer to this business. Deploy is a product name, not a separate company.

“You” means the person or organisation using Deploy. A “Consumer” is an individual acting mainly outside their trade, business or profession. A “Business Customer” is a customer acting for professional or business purposes. Both may use Deploy. Account holders must be at least 18. If acting for an organisation, you must have authority to bind it.

Your service agreement with Vimonto begins when you accept these Terms and we make your account available. The chosen plan and any order confirmation identify the applicable features, limits and charges. The Acceptable Use Policy, Refund and Cancellation Policy, and Data Export and Switching Policy form part of this agreement. Our Data Processing Agreement applies when we process personal data on your behalf. Our Privacy Policy is a notice about processing, not a request for blanket consent.

For purchases through Polar, Polar acts as merchant of record and authorised reseller. Your purchase and payment relationship is with the Polar entity identified at checkout, under its Buyer Terms. Vimonto supplies and supports Deploy under these Terms. Polar’s terms govern its checkout, payments, tax collection, invoices and payment administration; our terms govern operation and use of Deploy. Neither set of terms removes mandatory consumer rights. Vimonto remains responsible for its own obligations and cannot avoid them merely because Polar handles a payment.

If you buy through another authorised marketplace, including AppSumo where offered, the seller and deal terms disclosed before purchase also apply. Specific marketplace entitlements and advertised refund rights prevail for that purchase over conflicting standard plan provisions. A monthly Polar subscription does not automatically arise from redeeming a marketplace purchase.

Mandatory law and applicable international transfer clauses prevail over conflicting terms. The DPA prevails on processing personal data, and the Data Export and Switching Policy prevails on its specific exit procedures. A specifically agreed order prevails on plan entitlements. Vimonto’s general agency terms do not additionally govern standard Deploy accounts.

2 Service and infrastructure#

Deploy supplies software to provision and administer servers, deploy applications and perform the operations available in your plan. Depending on your plan, these may include repository connections, configuration, database administration, certificates, scheduled tasks, workers, monitoring and AI assistance. Descriptions of possible operations in these Terms do not add features to your selected plan.

Vimonto does not sell hosting through Deploy. You contract with and pay your chosen cloud or server provider, such as DigitalOcean, independently. Server rental, storage, domains and other external costs are not included in Deploy’s subscription. You remain responsible for those costs, including during the Free plan and trial.

Deploy stores management information such as server identifiers, configuration, SSH keys, API tokens, environment variables and operational logs. It does not host copies of your application repositories, databases or application backups as part of the service. Those resources stay on infrastructure you control or independently contract. Logs, prompts or support messages you submit may nevertheless contain extracts from those resources; our Privacy Policy and DPA explain how those extracts are handled.

3 Free plan and Premium trial#

The Free plan requires no credit card and is subject to the limits displayed for that plan. It is not a promise of unlimited use or permanent availability of every current feature.

The Premium trial lasts seven consecutive days from activation. Unless you actively purchase a paid subscription, the account returns to the Free plan when the trial ends. Trial expiry alone does not authorise a charge. Premium-only features and operations may stop or become unavailable after the downgrade. Review your plan limits and arrange alternative management for any affected tasks.

A downgrade or trial expiry does not authorise us to delete your independently hosted servers, applications or databases. You must retain independent access to them. Important changes to the Free plan will be communicated reasonably in advance where practicable, subject to urgent security or legal needs and mandatory rights.

4 Paid subscriptions and cancellation#

Standard paid subscriptions are billed monthly in advance through Polar and renew monthly until cancelled. Checkout shows the price, currency, renewal interval and applicable taxes before you commit to paying. For Consumers, the total payable price, including applicable taxes, must be disclosed before purchase. Any business price shown excluding tax is identified as such.

You authorise only the recurring charges and additional usage charges clearly presented and accepted at checkout or when activating the relevant paid feature. We will not add an undisclosed charge merely because you connected a server or integration.

Cancel renewal through your subscription’s Polar customer portal or the available Deploy billing control. You may also contact info@vimonto.nl or support@polar.sh. We will help route a request to the correct subscription; sending it to Vimonto before renewal will not be treated as late merely because our response comes afterwards. Keep evidence of your request.

Ordinary cancellation takes effect at the end of the current paid month. Until then, paid access continues; afterwards your account returns to the Free plan. Stopping renewal is different from closing your account and deleting its information. No voluntary refund is provided for an ordinary unused part of a billing month, subject to the Refund and Cancellation Policy, applicable seller terms and mandatory rights.

Cancellation of Deploy does not cancel your independent cloud accounts or their charges. Removing a server or payment card does not itself cancel your Deploy subscription.

If a payment fails, we or Polar may notify you, retry collection and restrict paid features after a reasonable opportunity to resolve it. Urgent fraud, legal or security measures may be taken immediately. No restriction removes a right to retrieve data where legally required.

5 Consumer rights#

If you are a Consumer, you retain all mandatory protections applicable to your transaction, including rights relating to withdrawal, supply, conformity, necessary updates, remedies and fair contract terms. A choice of Dutch law does not deprive you of mandatory protection available under the law of your habitual residence where it applies.

Eligible distance purchases generally carry a 14-day withdrawal period from conclusion of the paid service contract. Our Refund and Cancellation Policy and Consumer Withdrawal Information explain how to exercise it. The seven-day Premium trial is separate and does not replace the statutory period. Merely signing in or starting to use an ongoing subscription does not by itself waive your right to withdraw.

Where the law permits payment for service supplied before withdrawal, we or the seller may retain only a proportionate amount and only after the required information and your express request for early performance have been obtained. This is not an automatic charge for the entire month.

Where the service is not supplied or does not conform to the contract, applicable law may give you rights to have it supplied or corrected, a price reduction, termination and reimbursement. No general no-refund statement, service disclaimer or liability cap in these Terms overrides those rights.

6 Accounts and permitted use#

Keep your registration and billing details accurate. Protect credentials, use the available authentication protections, restrict permissions and remove access when no longer needed. Use separate user accounts where supported. You are responsible for actions you authorise and for reasonable account security, but not for a failure attributable to Vimonto merely because it affected your account.

Agencies and developers may manage client infrastructure within their plan if properly authorised. They remain responsible for their client arrangements, instructions and permissions. Reselling access to the Deploy platform itself, or presenting it as your own platform, requires a separate agreement.

Follow the Acceptable Use Policy. We may verify identity and authority before changing account ownership, restoring access, supplying exports or disclosing secrets. Notify us promptly of suspected compromise.

7 Authorisation for server operations#

When you connect infrastructure or credentials, you authorise Deploy to perform the operations requested by you and your authorised users, including recurring operations you enable. You must be entitled to grant the access, including where a server belongs to a client.

Operations may use privileged access, install software, change configuration, restart services, deploy code, run migrations, delete resources or incur external provider charges. Review settings and commands, test changes appropriately, and maintain independent backups and a way to administer your servers without Deploy.

Access is limited to delivering and securing the instructed service, necessary authorised support and applicable legal obligations. We do not use server access to inspect private content for unrelated advertising or marketing. Revoking a connection may prevent associated jobs from working. On disconnection or closure, revoke unnecessary keys, tokens, agents and webhooks at the relevant provider.

8 AI features and support#

Deploy includes AI functionality using OpenRouter and the model providers involved in the selected route. Instructions, prompts and context submitted for an AI operation are disclosed to the relevant providers as explained in the Privacy Policy and DPA. AI use does not grant unrestricted access to all servers or permission to send all stored secrets to model providers.

AI can produce incorrect, incomplete or unsafe commands and explanations. Review generated output before applying it, particularly operations affecting production, permissions, billing or deletion. You are responsible for instructions and actions you choose to approve, without excluding our responsibility for our own implementation or breach of the agreement.

Vimonto also uses ChatGPT and Claude for software development and assistance with resolving support tickets. These tools are not a promise of expert review or a guaranteed resolution. Customer information may be processed only within the purpose and safeguards described in the Privacy Policy and DPA. We will not sell your private content or use it to train general-purpose models. The DPA limits supplier use of Customer Personal Data as well.

9 Security and backups#

We use encrypted storage for reusable access secrets, encrypted connections, multi-factor authentication, logging and backups for Deploy’s systems. Automated tests support our development process. These measures reduce risk but cannot guarantee that every vulnerability, error or loss will be prevented.

You remain responsible for your application code, the permissions you grant, lawful content and the server administration tasks not expressly performed by your plan. Keep and test independent backups of application files, databases and configuration. Deploy’s own backups protect its management platform; they are not backups of your applications or databases.

Each party remains responsible for its own legal and contractual security obligations. We do not promise ISO certification, a particular penetration-testing schedule, a quantified recovery objective or sector-specific compliance unless separately agreed.

10 Availability and support#

There is no uptime SLA, guaranteed availability percentage, guaranteed support response time or automatic service-credit scheme. Deploy may be interrupted by maintenance, defects, security events and external dependencies. We do not guarantee uninterrupted or error-free operation or that every software defect will be removed.

We will provide the agreed service with reasonable professional care and skill. The absence of an uptime guarantee does not permit us to disregard the agreement or mandatory consumer and data protection duties. We will take reasonable steps to address material faults within our control. Support is available at info@vimonto.nl and does not include a dedicated administrator or continuous incident response.

Your independently contracted cloud provider remains responsible under your contract with it. We are not responsible for a failure caused solely by that provider, your unauthorised modifications or your application code; we remain responsible for our own contribution to a problem to the extent required by law and this agreement.

11 Ownership and confidentiality#

You and your licensors retain rights in your code, configurations and other content. You grant us only the rights needed to execute your instructions, supply and secure Deploy, provide support and fulfil legal duties. The permission continues only for those purposes, including agreed export and deletion. It does not transfer ownership of customer material.

Vimonto and its licensors retain rights in Deploy. During authorised access you may use the platform within your plan, including for permitted client work. Do not copy, sublicense or extract our proprietary platform code except where expressly allowed or mandatory law permits it. Open-source components retain their applicable licences.

Both parties must protect non-public business information, credentials and other confidential material, use it only for the agreement, and disclose it only to people who need it and are bound to protect it. Information independently developed, already lawfully known, lawfully obtained without restriction or made public without breach is excluded. Compelled disclosure must be limited and notified where lawful. Confidentiality continues while the information remains confidential. Customer names and logos require separate permission for marketing use.

12 Changes, suspension and termination#

We may change Deploy for maintenance, security, legal compliance, compatibility with providers or reasonable product development. Material changes to paid functionality require clear notice, generally at least 30 days in advance. Consumer changes must meet applicable legal requirements, including a valid reason and any necessary right to terminate without charge. Changes do not retrospectively remove accrued rights.

Price increases take effect no earlier than renewal after at least 30 days’ notice. You can cancel before the increase and we obtain affirmative consent where law requires it. If a materially adverse change to the service or Terms justifies early termination under this agreement or law, unused prepaid amounts are reimbursed through the relevant seller. We do not use a policy update to take away an advertised marketplace entitlement.

We may proportionately restrict access for a credible security threat, unlawful activity, a material breach or unpaid charges. We give reasons and an opportunity to resolve the issue where practicable. Immediate action is possible where delay risks harm or breaches law; notice follows when lawful. You can request review at info@vimonto.nl.

Either party may terminate for a material breach not remedied within 14 days of a sufficiently detailed written notice, or immediately where remedy cannot reasonably be required. Consumer remedies with shorter or no cure periods remain unaffected. We may discontinue the standard service with at least 60 days’ notice and appropriate reimbursement of unused prepaid fees, subject to mandatory law and any additional marketplace commitments.

Where an event beyond reasonable control prevents performance, the affected party must notify the other, mitigate the effects and resume promptly. This does not excuse inadequate precautions or lack of funds. If a material interruption lasts over 30 consecutive days, either party may end the affected service and unused prepaid fees will be reimbursed. This does not delay an earlier statutory remedy.

Closing an account or completing a switch triggers the export and deletion process. Merely downgrading to Free does not close the account or start deletion of information still needed to supply the Free service. Ending Deploy does not authorise destruction of independently hosted resources solely because your subscription ended.

13 Liability#

For Business Customers only, to the extent legally permitted, Vimonto’s aggregate liability for events occurring in a contract year is limited to the greater of EUR 500 or the Deploy subscription fees paid or payable for that year, excluding taxes and independent infrastructure costs. A contract year is each consecutive 12-month period from the beginning of the paid subscription; for a free account it begins on account creation. Related events count as one event in the year of the first event. Subscription fees purchased through Polar or an authorised reseller count as fees for this purpose.

For Business Customers only, to the extent legally permitted, Vimonto is not liable for indirect or consequential loss, lost profit, lost revenue, anticipated savings, business opportunity or goodwill. Reasonable direct data-restoration costs caused by our attributable breach are not excluded merely because they concern data, but remain subject to a lawful cap.

The business cap and business loss exclusions do not apply to Consumers. Our liability to Consumers is determined by applicable law. We do not accept responsibility for loss we did not cause or for independent infrastructure solely outside our responsibility, to the extent the law permits that allocation.

No exclusion or cap applies to fraud, wilful misconduct or deliberate recklessness by Vimonto or its management, or to death, personal injury or any other liability that cannot lawfully be excluded or limited. Nothing limits individuals’ data protection rights, regulators’ powers or mandatory liability and recourse. A damages cap does not reduce a refund expressly or legally due.

Both parties should take reasonable steps to reduce avoidable loss. Notify us promptly of a fault and give us a reasonable opportunity to address it where appropriate; this does not create an additional condition for exercising a mandatory remedy.

14 Law, disputes and notices#

Dutch law governs the service agreement with Vimonto. Business disputes fall within the jurisdiction of the competent court of Limburg, the Netherlands, unless mandatory law provides otherwise. Consumers may use the courts available under mandatory jurisdiction rules, including courts in their home country where those rules provide that right. We do not impose mandatory arbitration on Consumers under these Terms.

Contact info@vimonto.nl with complaints. We will investigate and seek a practical resolution; doing so is not a prerequisite to legal action and does not suspend legal deadlines. Polar purchase disputes may also be raised with support@polar.sh.

Neither party may transfer the agreement without consent except a genuine business succession that assumes the obligations and does not reduce mandatory protections. We will notify you of a transfer affecting the service provider. If a provision is unenforceable, the rest continues to the extent lawful. Failure to enforce a provision once does not waive it. Notices can be sent to your current account email and our contact address above.